Match the types of letters/emails (1-5) to the extracts (A-E). Say which are beginnings/endings and which are formal/informal. (Соотнесите виды писем (1–5) с отрывками (A–E). Скажите, какие отрывки — начало или конец, формальные или неформальные.)
1 a letter applying for a job
2 an email congratulating a colleague on a promotion
3 a letter of complaint to a business
4 an apology email to a professor
5 an email to a hotel requesting information
A Finally, I would be extremely grateful if you could provide me with some further information on your facilities. Thank you in advance for your help.
B Once more, I request a complete refund otherwise I will be obliged to take legal action. A prompt reply will be greatly appreciated.
C I am writing to apologise for not attending your seminar last week. Unfortunately, I was not able to be there because of a personal matter at home.
D I am writing in response to your advertisement in last week's edition of The Times. I would like to apply for the job of UK Sales Manager in your London office.
E Once again, well done! I knew you could do it! We'll have to go out and celebrate! How about going out for a bite to eat after work?
Ищем в каждом отрывке ключевые слова.
- письмо с заявлением о приёме на работу — D: «I am writing in response to your advertisement ... I would like to apply for the job» — это начало письма, формальное.
- поздравление коллеги — E: «Once again, well done! ... celebrate!» — конец письма (Once again), неформальное: восклицания, сокращение We'll, приглашение.
- жалоба фирме — B: «Once more, I request a complete refund otherwise I will be obliged to take legal action» — конец письма (Once more), формальное.
- извинение перед преподавателем — C: «I am writing to apologise for not attending your seminar» — начало письма, формальное.
- запрос информации в гостиницу — A: «Finally, I would be extremely grateful if you could provide me with some further information ... Thank you in advance» — конец письма (Finally, Thank you), формальное.
