Take roles and use the language in the box and the ideas below to call the emergency services, as in the example. Asking: Can I speak to ..., please? Could you put me through to ..., please? Responding: Just a moment, please. Please, hold the line. Stay on the line, please. Requesting: Would/Could you, (please), ...? Can I have ...? Please, send help as soon as possible. Please, come as quickly as you can. HM Coastguard/boat sinking/Mar Harbour; Police/car being stolen/Grange Road, Brighton; Ambulance Service/man hit by lightning/New Road, Poole. Example: A: Could you put me through to the Coastguard, please? B: Just a moment, please. ... Coastguard. A: There's a boat sinking in Mar Harbour. Would you please send help? B: Help is on the way. Stay on the line, please. Can I have your name and number? A: Certainly. It's ... etc.
Для каждой ситуации называем нужную службу, затем сообщаем, что случилось и где. Вежливая просьба строится с Could you / Would you please. Оператор просит оставаться на линии и уточняет данные звонящего. Для первой ситуации нужна береговая охрана, для второй — полиция, для третьей — скорая помощь. Приведённые имена и номера — образец для ролевой игры.
- A: Could you put me through to the Coastguard, please? B: Just a moment, please. Coastguard. A: A boat is sinking in Mar Harbour. Please send help as soon as possible. B: A rescue team is on its way. Stay on the line, please. Can I have your name and number? A: My name is Alex Brown, and my number is
. - A: Can I speak to the police, please? B: Please hold the line. Police. A: A car is being stolen on Grange Road in Brighton. Could you send an officer, please? B: We are sending help. Where exactly are you? A: I am outside the supermarket on Grange Road.
- A: Could you put me through to the Ambulance Service, please? B: Just a moment, please. Ambulance Service. A: A man has been hit by lightning on New Road in Poole. Please come as quickly as you can. B: An ambulance is on its way. Stay on the line, please. A: Thank you.
Перевод: В первом диалоге сообщают о тонущей лодке, во втором — об угоне машины, в третьем — о пострадавшем от молнии. Во всех случаях называют место и просят срочно прислать помощь.
